Kite 2 is a highly sophisticated device. Necessary maintenance and correct operation are required to enable optimal performance.
Regular cleaning of the device protects both the user and the device.
Do not wipe the device with any fluids or detergents. Use a soft dry cloth for cleaning.
Regular use of this device may cause earwax buildup. Clean the microphone inlets and the loudspeaker outlets to prevent blockage and impacts on the device’s performance.
Avoid severe shaking, vibration and shocks. Do not drop the device. Do not disassemble the device, even if it malfunctions.
In winter, due to the temperature difference between the ear canal and the air outdoors, condensing of water may occur in the earpiece. During summer, sweat may affect the performance of the device. These factors may cause malfunctions, such as sound distortion, noise and fluctuations in loudness.
Please contact Incus if you would like further instructions regarding cleaning and maintenance.